Why Shop With Us?
SHOP WITH ASSURANCEAt Titanium-Jewelry.com, we strive to provide you with the very best selection, prices, and customer service.
- Your Satisfaction is Guaranteed!
- Your Privacy is Guaranteed!
- Safe & Secure Online Shopping
- 5 Year Warranty
- 5 Year Ring Sizing Program
- FREE Shipping on orders over $99
We want you to be delighted with your new titanium jewelry! You can feel confident about your purchase of fine jewelry or gift items from Titanium-Jewelry.com. We try to accurately describe in detail every item we offer for sale. Because we use the highest quality materials and manufacturing techniques, thus insuring beautiful long lasting quality fine jewelry, we can stand behind every one of our products. If for some reason you are not totally satisfied with your purchase we will gladly accept its return within 15 DAYS of your receipt for exchange, credit or refund. Item must be in NEW CONDITION. We cannot accept items for return that have been worn, scratched, nicked, sized, engraved, worked on by a jeweler, altered or damaged in any way. Shipping charges are not refundable.
If you are returning a ring for size exchange within 15 days of receipt, the ring must be in NEW condition. Please make a copy of your invoice and return with the ring. Make a note as to what size you need the new ring to be. There is no restocking fee, however, we do charge $20 for shipping and handling (or international shipping charges) on the second shipment. We allow for ONE free size exchange within the 15 days.
**Some exclusions apply.
Read more about our 15 Day Return Policy
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We place an extremely high value on your privacy, and view it as a vital part of our service to you. We will not share your information with third parties. We are constantly working to improve our service to you and build a rewarding relationship with you. From time to time we may provide you with information about exciting new products and collections. Many of our customers have chosen to benefit from this information, and our hope is that you will also choose to participate.
We take security extremely seriously at TitaniumJewelry.com. That is why we use the most up to date Web security technology to protect your personal information. Be assured that your credit card information is securely encrypted when you make a purchase. Once your order is processed, you will receive a confirmation email with your order information. If you would like to check the status of your order, please email us.
Titanium and tungsten jewelry are covered by manufacturer warranty to insure that your jewelry stands the test of time. Please see the boxes below for details.
Titanium Jewelry Warranty
Our titanium jewelry is guaranteed for 5 years! If a piece should EVER fail structurally, it will be replaced for only a $79 processing fee. We warranty diamond settings for on all titanium jewelry up to .35ct. Make sure to keep a copy of your invoice to take advantage of this guarantee. Return shipping charges do apply for international orders.
Tungsten Rings Guarantee
Your new tungsten ring is guaranteed for 5 years!
Scratch Proof Guarantee - Should your solid tungsten ring ever scratch, simply send it back to us for a replacement for only a $79 process fee. On two-tone tungsten rings we cannot guarantee the gold, silver or platinum inlays as they are softer metals. Return shipping charges do apply for international orders.
Sizing Guarantee - We want you to be able to wear your ring. If your finger size ever changes and the ring no longer fits properly, simply send it back for a size exchange. The size exchange fee is $79 plus shipping & handling. **
**Proof of purchase necessary to qualify. Please keep your sales receipt as proof of purchase.
**Some exclusions apply.
Read more about our 5 Year Warranty Plan
Because titanium and tungsten are some of nature's hardest and strongest elements, you can rest assured that your new ring will continue to provide you comfort and enjoyment. By choosing a titanium or tungsten ring, you've selected the industry's new standard for excellence. By selecting one of our titanium or tungsten items, you've selected an eternal classic, noted for its enduring styling, quality craftsmanship and exclusive 5 year policy.
When you receive your new ring from Titanium-Jewelry.com please keep a copy of your invoice in a safe location. Then relax, knowing that even if your finger size changes over time, our 5 year size exchange plan will insure that your titanium or tungsten ring will always fit comfortably. Should you ever find your ring to be either too large or too tight due to fluctuation in finger size, simply return it to us along with a copy of your invoice. Our program will provide a replacement ring and your correct adjusted size.
The exchange charge is $79.00 to cover the refurbishing fees, plus shipping and handling. All payments are due at the time of exchange.
**Some exclusions apply.
Read more about our 5 Year Sizing Program
At this time we offer free shipping within the continental US for orders $99 and up. Most of our items ship within 5 business days. However, many rings are made according to your finger size AFTER you place your order. For these please allow 2 - 4 weeks. To get a more accurate shipping time, please email us the item number and the finger size if necessary.
For items valued $250 or more, we require a signature receipt upon delivery. Items valued below $250 do not require a signature. For security reasons we ship to billing addresses. If for some reason you wish us to ship to your work or other address please notify us. We then will contact your credit card company and confirm that they have this alternate address on file. In this case you will need to make sure that this information is provided to your credit card company. Please inspect your package for damage or tampering BEFORE signing for it.