Customer Testimonials - Page 2

I ordered the Sonanto Tungsten Carbide ring for my fiance 5 days before the wedding because a ring from another website I had ordered was out of stock. Ron Yates helped assure me that the ring would be at my home Thursday before the Saturday wedding and it arrived as promised and even more beautiful than the picture on the internet!...

Thanks for helping my dreams come true!

Andrea Brown
Conway, AR


Thank you so much for the scatter ring I purchased from you. This ring is just as beautiful and high in quality as my husband's wedding ring I bought from you.

For the normal consumer who walks into a jewelry store, they are accosted by associates wanting their business. The prices are generally much higher, and many customer's feel uncomfortable because they don't know if the associate is providing them with knowledgeable information about the product they are looking to purchase. You and your staff provide honest and quality answers to your customer. This can be extremely important especially when the consumer is purchasing over the internet.

I will be ordering again from you all because this (and my previous experience with you) is the best customer service experience I have had in the jewelry business. And I used to manage a store in Ohio!

Any time I can help get the word out about an amazing company and amazing people, I jump at the opportunity.

Best Wishes,

Mike and Lynn Sandusky
Gahanna, Ohio

The people at were very helpful and informative. They have been a big help, price wise, shipping wise, and overall they were the easiest online store I have ever done business with. I would recommend to anyone and everyone to deal with this company any time, they are great.

On the scale of 1 to 5 they would actually rank a 15, they are beyond helpful.

Kevin Greenwell
Orem, UT

This has been a great shopping experience from the beginning. The web site was very easy to use. There are many unique styles to choose from. Ordering was a breeze.

Ron was the salesperson that helped me. He was very courteous and helpful. He also offered a few suggestions to ensure that I got the ring sized exactly to negate any hassles of having to ship it back and forth for a different size. I am very happy with my ring, and I am sure I will enjoy it for many years to come.

Thanks Ron.

Jody Davis
Orlando, FL


They do not call you "Customer Happiness Engineer" for nothing, do they! You are the best and have went way above and beyond your call of duty! Thank you so much and I will recommend you to everyone I know!!!!

Thanks again,

Kelly Marshall
Osceola, IN

I cant recommend this seller enough! We needed our wedding rings on short notice, and not only did they get a beautiful ring to us on time, they got it to us sooner than expected.
The ring is absolutely perfect, the picture online didn't do it justice at all. I couldn't be happier with my purchase. Thank you!!

Christopher & Tanya
Philadelphia PA

This is an exceptional merchant. Their jewelry is top quality, and the customer service is outstanding, very personal and just a pleasure to deal with.

If you have a question or a personalized request, they go an extra mile to make their customers happy. Delivery is lightning-fast, jewelry is beautifully packaged.

Thank you, Titanium-Jewelry, I will buy from you again, and I wish you best of luck in your business!

Marina Ivanova
San Diego, CA

The product received was exactly what I ordered. I was surprised at the great quality and the packaging was superior to many fine jewelry stores.

Bruce Cooper
Evans, GA

Hey Scott,

Received the ring today, wanted to say thank you for your help and your customer happiness services! The ring fits and looks great. The ring is my engagement ring. So thanks again for making sure it was perfect.

David & Angela

I just received my Gold and Black Titanium ring from you and I love it! I was a little apprehensive ordering fine jewelry on the internet, but I spoke with Scott Mackey there, and he put my mind at ease. It was really very simple - just the waiting was hard- but worth it. I have a black and gold Rado watch, and the two pieces look amazing together! I would be happy to recommend you to anyone.


Greg Craigmiles
Hillsboro, OR


Thanks for all your help!! I received the titanium earrings in record time. They are beautiful!!!!! What great craftsmanship. I am so pleased!!!!

I have not been able to wear earrings for 5 years due to allergies and now I can. I have received many compliments on them.

Thanks again!!

My dearest titanium staff..I will be forever grateful...the way you treat me as a customer...
I'm also very pleased with my beautifull black ring. I love it!!!

Annie Rodriguez
Plant City, FL

I ordered and received your Black Titanium wedding band, men's, with the 18K yellow gold inlay (R-2049BT), just over 10 months ago right before my marriage. I never sat down and thanked you for such an amazing quality product. My marriage is going strong, and so is my ring!!

I get comments on it's beauty everywhere I go. And, much to my amazement, even after 10 months of 7x24 fairly rough wear, working out, swimming, hiking and biking, never taking it off, etc, I don't see a single scratch on it! This ring is incredibly hard and durable!

Just thought I'd write and say that your customer service is outstanding, I received the ring in a beautiful box, as ordered and on time, and it has stood up to heavy abuse and retained its beauty. I was leery on spending that much money on the Internet, but I would do it again in a heartbeat with your company.

Thanks again!

Steve H.
Tucson, AZ