Returns & Exchanges

We want you to be delighted with your new titanium jewelry! You can feel confident about your purchase of fine jewelry or gift items from Titanium-Jewelry.com. We try to accurately describe in detail every item we offer for sale. Because we use the highest quality materials and manufacturing techniques, thus insuring beautiful long lasting quality fine jewelry, we can stand behind every one of our products. If for some reason you are not totally satisfied with your purchase we will gladly accept its return within 15 DAYS of your receipt for exchange, credit or refund. Item must be in NEW CONDITION. We cannot accept items for return that have been worn, scratched, nicked, sized, engraved, worked on by a jeweler, altered or damaged in any way. Shipping charges are not refundable.

Exchanges

If you are returning a ring for size exchange, please read our Five Year Ring Size Exchange Warranty.

To start the exchange process, send an email to support@titanium-jewelry.com.

Refunds

We want you to love your cool new jewelry! And we will do everything to make your experience with us a delightful one. If you would like to return your jewelry for a full refund, you have 15 days for a full money-back refund with no restocking fee.

Details:

  • 15 days start on the day the package is delivered to you
  • Returns must be postmarked with 15 days
  • Jewelry must be in brand new, unworn, unscratched condition

To start the refund process, send an email to support@titanium-jewelry.com

Refunds - Exclusions

The following items are not able to be returned for a refund:

  • Engraved, personalized, custom orders or exchanges
  • Lashbrook Designs: items over $800
  • Heavy Stone Rings: items over $800
  • All Elysium rings: Elysium Warranty & Exchange Policy