WE RECOMMEND
TITANIUM
TUNGSTEN CARBIDE
PALLADIUM
SHOP BY DESIGNER
SPECIAL COLLECTIONS
FAQs
TOOLS & INFORMATION
TITANIUM
TUNGSTEN CARBIDE
PALLADIUM
SHOP BY DESIGNER
SPECIAL COLLECTIONS
FAQs
TOOLS & INFORMATION
...the ring is beautiful! Looking forward to buying more titanium rings from you. Your workmanship and your customer service have earned you a loyal (and vocal - to my friends) customer. Thanks Again. - Jim Woodward, Irvington, NY [more] |
Show Her Your Love On Sale Now - $199 |
Beautiful Diamond Heart Necklace |
Home 1 2 3 4 5 6 7 8 Customer Testimonials - page 7
I just want to comment on a recent experience with your company after a purchase of a titanium ring for my son. We had some problems (received the wrong ring, difficulty with sizing) but in the end,it proved how excellent your customer service is. After all, errors can happen sometimes because we are humans. I especially want to mention Steven Martinez and Tiffany, who have been very helpful, patient, and timely in following through. They consistently sounded genuinely kind and concerned by phone or by email. In the end, I am quite a satisfied customer and proud to recommend this company should the opportunity arise. Sincerely, Delia McShane Lawrenceville, GA Scott, John said you called last night and I wanted to say how much I appreciate how you took our order under your wing and saw it through until mailing. I know you must have someone who is above you that you report to. I wanted to pass along that the care and excellent customer service you have provided, exceeded our expectations. We received the ring and the third time is a charm. It is beautiful. You have turned, what could have been a nightmare, into a positive experience that we will continue to share with family and friends. We look forward to purchasing our anniversary jewelry from you in the years to come. Thank you! Aimee Shaaf Green Bay, WI I found your website informative on the properties of tungsten carbide and helpful in choosing a tungsten ring. Your pictures of rings were in high enough resolution to expose the beauty of your rings and let me see what I was buying. I wrote an email asking about my purchase and had a response within a day. It only took 8 days from order placement until I had a new ring on my finger. You were one of the few companies that offered a 4mm size in domed comfort fit WC rings. My wife and I wanted matching rings -- mine an 8mm and hers a 4mm. This may be an offer you would want to package to future customers. I think there would be a demand for matched "His and Hers" WC bands. Thank you for the good service and great product! Corbie Amarillo, TX I recently ordered one of the Black Titanium Suspension rings for my wedding. I received my ring yesterday and needless to say it is awesome!! I have always been partial to silver rings even above gold, but the black Titanium looks unbelievable. Since I needed my ring for my wedding, a rush was put on it. I was told I should get it by the 19th for my wedding on the 22nd. Again to my surpise I had it on the 17th. Enough time for me to have a backup plan if needed. I wanted to thank you and your entire crew at Titanium Jewelry. I am very pleased with my ring and I know it will last longer than I will. Ernie Murphy Carterville, IL What can I say?! They had what I wanted,(em sport ring) it came in a great box and package. The customer service was TOP notch! I wish that everyplace I shopped at paid as much attention to detail and was as customer driven as they were. I would recommend this site to ANYONE looking for a good price on Titanium jewelry. I wouldn't hesitate to buy from them again. In fact, when I do buy Titanium again, you can bet your bottom dollar, it'll be from them!!! Nathan Adams Lakewood, CA Stephanie, It was a pleasure talking with you yesterday regarding my order. .. As you were checking availability of the titanium ring sizes for me, the heart bracelet caught my eye and I knew my wife would love it! I had just received my order a few minutes ago, which amazes me because we just ordered these items last night...We are in awe of your level of customer service! ...The rings are breathtakingly flawless,your patience with me to be sure the order was correct and available, was the ultimate in professionalism, and the packaging is a classy and elegant bonus touch. When it comes to customer service and online purchases, Titanium-Jewelry.com sets a new level of excellence. I am rarely motivated to write letters like this...but could not let my total satisfaction go unmentioned...You have two new customers for life....my most sincere thanks to you for this wonderful experience, and you truly have "the Finest Titanium and Tungsten Jewelry Available". Bob Baranoski Wichita, KS Scott and Ron, Received the titanium ring this morning, I would just like to thank you for your patience and quick response. Your customer service was exceptional, especially by British Standards. (There is no such thing as customer service in Britain unfortunately. We expect bad service and are asked to pay through the nose for it...) Thanks very much, Mags McGran Buckinghamshire, England Scott, I believe we have concluded our quest for the perfect wedding band. The ring arrived and fit as it should. We can not thank you amply for your consideration and perseverance. We certainly look forward to dealing with you and your company in the future. Keep up the superior service Scott! Best regards, Rick & Sarah Prescott Valley, AZ The men's bracelet I ordered was back ordered and the site did not mention that. After I placed my order online the owner of the business called me to let me know the item was back ordered. He said I would receive it at the end of the month. He was very nice and courteous. Also the prices on the website are great! Will be buying from them again! Stacy McCarty Everett, WA I received the ring today and I have to say, I am extremely happy with it!!! For you to go out and find exactly what I was looking for and to beat the competition was the best I could have hoped for. We will definitely shop here again!! Wendy Ekstrom Leesburg VA Hi Ron, I purchased the Money Order today ($406.95)... and it will be mailed out tomorrow! :) YIPPIE!! I'm excited to see this ring! THANKS soooo much for all your help, and patience with me. Good Customer service is hard to find these days,(especially in California)... but I can see that your company really focuses on making your customers happy!! I will definitely refer my Brides who are still looking for their Groom's ring, to your web-site. THANK YOU.. once again, Ron!!!! Sincerely, -Jodeen Sanderson Cypress, CA I would just like to give you my appreciation for your honesty and promptness. I called one of your sales person's, Aja, on a Tuesday. I asked her a couple of questions regarding shipping to Canada, ring sizing and your return policy. I got my finger sized on Wednesday afternoon and placed my order at 3:45pm. I couldn't believe it but my tungsten ring was delivered at 10:20am the following day (Thursday). You guys are great! Thank you very much. Sincerely, Robert Artibise Vancouver, BC Canada Scott, Thank you for such prompt service. I received my Tungsten ring about 5 or 6 days after I placed my order. When I went to several jewelry stores they told me it would take them 3 weeks to order. Not to mention that the lowest price I could find in the stores was double and sometimes triple the cost you charged me. I would definitely refer anyone who I know to do buisiness with your company, as you have made a excellent impression on me. Your customer service, pricing, and delivery were hassle free. I loved the ring and thought the box was a nice touch as well. I wholly appreciate it. Thanks again, Sean O'Conner Warwick, RI I have shopped on many websites. Yours is far superior to any I have come across to date. So far I have purchased a couple of different styles of huggie earrings...Your designs, your service and customer support is just what I would expect from some of the elegant brick and mortar shops. Thank you again for all you have done and will be back again in the near future. Andrea F. Brooklyn, NY I just wanted to send a quick note and let you know we received our rings, and are extremely happy with them. I was nervous about ordering jewelry on the internet, however, you had the exact design we wanted. I called to ask a question, as was provided with excellent customer service as well. Thanks for making it a great experience. Diana Collier Stillwater, OK I want to sincerely thank you for all your help with the purchase of my husbands wedding band. It was a pleasure speaking to you and having someone so nice and helpful put me at ease especially with the fact that I am in another country and would not be seeing the ring until I arrived in the States for the wedding. The ring is absolutely stunning and he gets so many comments on it. I have been meaning to thank you for a long time now and time just gets away from me. Once again, thank you! Sincerely, Karen Rooth UK OUR PROMISE TO YOU For those of you who are purchasing mens wedding bands or wedding rings, we realize that this is one of the most important purchasing decisions you will make. You have made the best choice in choosing one of our titanium rings, black titanium rings or tungsten rings, as they are constructed of the highest grade materials to ensure that your new ring lasts forever. The designers we feature are chosen for their unique modern styling and lasting quality. You can be confident in your purchase as each item comes with a no hassle 30 day return privilege. Our tungsten rings are guaranteed forever against scratching and breakage. Should your tungsten ring need to be replaced, simply return the ring along with your invoice and we will promptly ship you out a free replacement. Our titanium rings containing diamonds .35ct or smaller, the diamond is guaranteed forever against loss. If your ring loses a diamond, simply return it to us for a free replacement. For details visit Our Guarantee page. We protect your personal information; we don't rent, sell or share your personal information with anyone. All transactions are encrypted and safe with Yahoo's Secure Socket Layer (SSL) with 128 bit encryption to shield transactions. Also, our website is tested daily by two independent firms to ensure your safety. If you have any questions, or concerns, please give us a call or email us. We have real jewelers and graduate gemologists (GIA) on staff who can answer your questions. You will talk to a jewelry professional with years of experience ' not some call center. We are the tungsten jewelry and titanium jewelry experts! Our goal is to give you top notch service; the coolest, hippest modern jewelry and the best warranty in the business. We have been serving the northern California community since 1989 with our bricks and mortars jewelry store, Yates & Co Jewelers. We look forward to serving you! ' Ron and Mechelle Yates, founders
Customer Testimonials - page 7 |
