
WE RECOMMENDJ.R. Yates Best Sellers What's New Titanium Rings Mens Wedding Bands Shop by Designer TITANIUM COLLECTIONTitanium Rings Black Titanium Rings Diamond Rings Engagement Rings Gemstone Rings Men's Wedding Bands Tension Set Rings Wedding Bands Titanium Bracelets Titanium Cufflinks and More Titanium Earrings Titanium Necklaces FOR HER TUNGSTEN CARBIDETungsten Bracelets Tungsten Diamond Rings Tungsten Rings Men's Wedding Bands Tungsten Watches PALLADIUM JEWELRYPalladium Rings SHOP BY DESIGNERArtCarved Bridal Diana Classic Edward Mirell™ Formotion Watches Heavy Stone Rings J.R. Yates Triton SPECIALTY COLLECTIONSBlack Diamonds Black Titanium Cable Edward Mirell™ Colored Diamonds Mokume Gane
...the ring is beautiful! Looking forward to buying more titanium rings from you. Your workmanship and your customer service have earned you a loyal (and vocal - to my friends) customer. Thanks Again. - Jim Woodward, Irvington, NY [more]
Thank you for helping me with the purchase of our two Black Titanium Rings. My husband and I absolutely love them! You delivered quality service and a quality product. All of our friends and co-workers rave about how cool our rings are! Thank you very much! We love the rings! - Kitty Tso, Parsippany, NJ [more]I received my order today and I was utterly amazed at the product and the service. I felt like I purchased the item at your store instead of over the internet. The professionalism is amazingly better than I would get at any store where I live. Thanks again, a very satisfied and happy customer customer. - Bill Woodward, Halifax, Nova Scotia [more]
The ring was even better than what it looked on the website, and my significant other, who normally does not wear jewelry and was coaxed, blackmailed and threatened into wearing a wedding ring, loved it! - Yuliya Dvorak, Houston, TX [more]
Thank you, SCOTT!
The rings are gorgeous, beautifully packaged, and the customer service is awesome. What more could a bride-to-be ask for???? Thank you all so much for your kindness and concern for the customer. - Debbie Edwards, Albuquerque, NM [more]
What can I say?! They had what I wanted, it came in a great box and package. The customer service was TOP notch! I wish that every store I shopped at paid as much attention to detail and was as customer driven as they were. - Nathan Adams, Lakewood, CA [more]
I have shopped on many websites. Yours is far superior to any I have come across to date...Your designs, your service and customer support is just what I would expect from some of the elegant brick and mortar shops. - Andrea F., Brooklyn, NY [more]
Hi Ron,
Just thought I'd give you a quick email to say thanks for the wedding ring. I got the black titanium ring with white gold. I'm just back from honeymoon and everywhere I seem to go everybody comments on how great this ring looks. We've nothing like it in Ireland and it went down a storm!
- Darren Kavanagh, Ireland [more]
Dear Scott,
In a age where customer service seems to be a lost art, you are a PICASSO!!! Thanks again for handling everthing so well and easing my worries. Have a great day, and also, for the record, we love my tension set, it is unique and wonderful, just like the man i'm about to marry. - Julia Zavacky, Mesa, AZ [more]
I just have to give a shout out to you folks and say...YOU ROCK!! Keep up the good work. KILLER DESIGNS and AMAZING CUSTOMER SERVICE! - Rick Green, Boise, ID [more]
I was quite impressed with the service. From the time I ordered these rings to the time they came to my door was 48 hrs. As for the rings, they are exactly what we were looking for. I highly recommend Titanium-Jewelry.com for their large selection of great titanium rings and outstanding service! - T. Boomer, Janesville, WI [more] |
Size Exchanges & Returns- 30 days to Love it or Return it
- Privacy is guaranteed
- Safe & secure shopping
- Lifetime warranty
- Lifetime ring sizing program
FREE SIZE EXCHANGE POLICY WITHIN 30 DAYS OF RECEIPT
We want you to have the best and most comfortable size possible. If you receive a ring that does not fit properly, you can send the ring back within 30 days from the day that you received it for a free size exchange. Include a copy of your invoice with your current contact information (telephone/email). And make a note as to what finger size you need. There is no restocking fee. You have the choice of two return shipping methods.
- U.S. Priority Mail with insurance for $9.95. Please allow 3 - 7 days for delivery once package is shipped.
- UPS 2 Day Air with insurance for $20.
You can pay for the shipping charges with any major credit card or money order.
ADDRESS TO RETURN:
Please send the returned jewelry insured for full value in the event that the package never arrives at our destination. Please do not use the words: jewelry, jewelers, diamonds or similar words on the address label due to theft.
Send to:
Yates & Co
Attn: Ashton Yates
3501 McHenry Ave, #F-18
Modesto, CA 95356
Telephone if needed:
1.800.370.2646 -or - 1.209.523.1442
Items that have been worn, sized, engraved, worked on by a jeweler, altered in any way or otherwise damaged will NOT be accepted for return. Items must be returned with original packaging.
HELPFUL STEPS TO RETURN
In order to insure proper care of the valuable jewelry please follow these steps:
- Place item in it’s original jewelry box or pouch. Put all protective packaging such as bubble wrap, copy of receipt, any accompanying paperwork or certificates inside package.
- Use a NEW cardboard shipping box, place contents inside where they don’t rattle and then seal.
- The safest method of shipping is to use REGISTERED MAIL through the U.S. Postal Service. Fully insure the package for full value and request a return receipt.
After we receive the package, we carefully inspect the item to verify condition. We will then notify you that we have received it and promptly issue a refund, credit or exchange, whichever you request.
SIZE EXCHANGE AFTER 30 DAYS OF RECEIPT USING OUR RING FOR LIFE PROGRAM
When you receive your new ring from Titanium-Jewelry.com, you can relax, knowing that no matter how much your finger size changes over time, our Lifetime Sizing program will insure that your titanium or tungsten ring will always fit comfortably. Should you ever find your ring to be either too large or too tight due to fluctuation in finger size, simply return it to us. Our program will provide a replacement ring promptly and your correct adjusted size.
The exchange charge is $59.00 to cover the refurbishing fees, plus $20 for shipping and handling. All payments are due at the time of exchange. Use above address
OUR PROMISE TO YOU
For those of you who are purchasing mens wedding bands or wedding rings, we realize that this is one of the most important purchasing decisions you will make. You have made the best choice in choosing one of our titanium rings, black titanium rings or tungsten rings, as they are constructed of the highest grade materials to ensure that your new ring lasts forever. The designers we feature are chosen for their unique modern styling and lasting quality. You can be confident in your purchase as each item comes with a no hassle 30 day return privilege.
Our tungsten rings are guaranteed forever against scratching and breakage. Should your tungsten ring need to be replaced, simply return the ring along with your invoice and we will promptly ship you out a free replacement. Our titanium rings containing diamonds .35ct or smaller, the diamond is guaranteed forever against loss. If your ring loses a diamond, simply return it to us for a free replacement. For details visit Our Guarantee page.
We protect your personal information; we don't rent, sell or share your personal information with anyone. All transactions are encrypted and safe with Yahoo's Secure Socket Layer (SSL) with 128 bit encryption to shield transactions. Also, our website is tested daily by two independent firms to ensure your safety.
If you have any questions, or concerns, please give us a call or email us. We have real jewelers and graduate gemologists (GIA) on staff who can answer your questions. You will talk to a jewelry professional with years of experience ' not some call center. We are the tungsten jewelry and titanium jewelry experts!
Our goal is to give you top notch service; the coolest, hippest modern jewelry and the best warranty in the business. We have been serving the northern California community since 1989 with our bricks and mortars jewelry store, Yates & Co Jewelers. We look forward to serving you! ' Ron and Mechelle Yates, founders
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